Money-back guarantee. At Cozmotron Pets, we take pride in only producing high-quality products that our customers will love. This is backed by our money-back guarantee. If you receive your item and are unhappy with the quality, just return it within seven (7) days of receipt for a full refund subject to Lifetime Guarantee.

Incorrect size or product. In case you ordered the wrong size or product for some reason, please contact us immediately to arrange an exchange. All exchanges must be in their original purchase condition. Please send any returns to the address provided in our confirmation email. Please keep in mind that we are not liable for any shipping costs that may incur.