Frequently Asked Questions

By placing a pre-order item/s, your entire order will be shipped when all products become available. Which is usually no later than 30 days. (If you urgently need a product that is in stock before the pre-order item is available, please place two separate orders).
All around the world.
Orders are dispatched within 1-2 business days. Once shipped, orders usually arrive within 2-8 business days Australia-wide. International shipping times vary depending on your location. We will send you relevant tracking numbers once your order is dispatched. for all enquiries 7 days a week. Alternatively, you can reach out via our social medias.
Once you have finalised your order you will receive tracking information within 48 hours. Unless you have ordered a ‘Pre-order’ item and in that case, you will receive the tracking information once Item(s) have been dispatched.
Yes! You will receive a welcome discount to use on your first order when subscribing to our newsletter this will also keep you up to date with our latest promotions
Standard shipping anywhere in Australia is $9 per order. We offer free shipping for orders over $100. Express shipping is $13.
Standard international shipping (including tracking) is $40.
Unable to find satisfactory answers ? CONTACT US